SWJ

Contact Support

For technical issues or account related questions please follow the steps below.

Step 1:

After clicking the "Customer Support" button below, you will automatically be redirected to Whop.com customer support page. From there, click the orange button on the bottom right of your screen, and you can chat with a Whop customer support representative 24/7/365.

Step 2:

Once the Whop support popup opens, click "Messages" and then select "Ask a Question" to start a chat with a Whop support representative. They can assist with account and technical issues such as billing, subscription management, and login problems.

For any questions related to the Discord community and its content, please open a support ticket in the #tickets channel within the Discord server. Our team can assist with membership access, role assignments, and community-related inquiries.

For general questions, you can also check our FAQ section for quick answers.

FAQ

Questions Answered

Find the answers to our most common questions here, but if you still need help, feel free to Contact Support

In this video, we'll walk you through the step-by-step process of purchasing an SWJ membership and connecting to the Discord server so you can start accessing trade alerts, live sessions, and more!

Yes! Chart Goat University (CGU) is a welcoming, education-focused community. Members support each other, share experiences, and learn together. Josh and the Crowned Traders are actively involved in teaching and answering questions.

Absolutely. Our community and team are here to help. You can ask questions in the general chat, and our moderators and Crowned Traders are available to guide you. We also have resources and guides to get you started.

Whop is our membership and payment platform. When you purchase an SWJ plan through Whop, you get access to our Discord community. Whop handles checkout, billing, and connects your account to Discord seamlessly.

Welcome to a supportive and education focused trading community. Lead by Stocks with Josh [a.k.a ChartGOAT]. In this community you will receive early access to SWJ stock & crypto calls before Youtube posts, trading alerts and the GOATs unique simplified chart analysis & predictions. You can also expect to learn trading psychology, education in day-trading strategies and long term investment. There will be challenges that will push you to become a cash-positive independent trader.

Chart Goat University reflects Josh's role as 'The Chart GOAT' — a master of chart analysis — and the educational mission of the community. It's a place to learn, grow, and level up your trading skills alongside experienced traders.

Yes. We want you to be satisfied with your membership. Please reach out to our support team for refund requests. Specific terms may apply depending on your plan — contact us for details.

  • Sign-in to Whop: Use your email and security code to login.
  • Manage Membership: Visit your memberships page (https://whop.com/hub/memberships)
  • Find Your Membership: Select the blue 'Manage' button on the membership you wish to cancel.
  • Subscription Cancellation: Ready to bid farewell? Click Cancel membership and leave some feedback for the creator.